Responsible Gaming
We're committed to providing a safe gambling environment. Your wellbeing comes first — always.
Deposit Limits
Set daily, weekly, or monthly deposit limits directly in your account dashboard. Changes take effect immediately.
Session Time Limits
Set a maximum session length. We'll send a reminder and automatically log you out when the time is up.
Loss Limits
Cap how much you can lose in a set period. Once the limit is reached, you cannot deposit until the period resets.
Self-Exclusion
Take a break from gambling: 24-hour cooloff, 1 week, 1 month, 6 months, or permanent exclusion. Effective immediately.
Reality Checks
Receive regular pop-up reminders showing how long you've been playing and how much you've wagered.
18+ Verification
We verify age at registration. No one under 18 may create an account or access real money games.
Need Help? Contact These Organisations
Helpline: 0800 664 262 | Free counselling and support for NZ players and families.
International support and counselling for problem gambling.
Education resources and support for safer gambling practices.
© 2026 Jackpot City Casino. Gambling is for entertainment only. Never gamble more than you can afford to lose.